Privacy Policy

Last updated January 1, 2024

Good Guides, LLC (referred to herein as "Good Guides", "our", "us" or "we") is committed to respecting the privacy rights of those visiting our websites, including the Good Guides website (at https://goodguidesusa.com), our Independent Affiliates’ Replicated websites and our mobile applications (hereafter collectively referred to as the “Site”). We created this Privacy Policy to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and to the protection of privacy.
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This Privacy Policy is only applicable to the Site and not to any Third-Party websites that may link to or from this Site, which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy. For additional information, see the section concerning Third-Party Websites, below.

The Site is located in United States and is subject to U.S. laws. If you are outside of the United States, your use of the Site constitutes consent to the transmission of personal information to the United States. If your use of the Site is against the laws of your jurisdiction, it is your responsibility to refrain from the use of the Site.

BY USING THE SITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD, ANDAGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BEBOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE SITE.

Each time you use the Site, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Site you should check the date of this Privacy Policy (which appears at the beginning)and review any changes since the last time you visited the Site. For additional information, see the section concerning Updates and Changes to Privacy Policy, below.

Children’s Privacy

Good Guides is committed to the safety of our children. The Site is intended for a general audience and is not designed or intended for use by or targeted to children younger than the age of 16. We do not knowingly collect personal information from children younger than the age of 16. However, in all cases, if you are younger than the age of 18, you may use the Site (and any related services or features) only with the consent and supervision of a parent or guardian. Persons under the age of 18 may not enroll as Good Guides Independent Affiliates or register as customers. We do not solicit or knowingly collect personally identifiable information from children under the age of 16. If we obtain actual knowledge that we have collected personally identifiable information from a child under the age of 16, we will immediately delete such information from our database. Because we do not collect personally identifiable information from children under the age of 16, we have no such information to use or disclose to third parties.

Information Collection

Good Guides is the sole owner of the Site. We collect information from Good Guides Independent Affiliates and Good Guides Independent Upgraded Affiliates (hereafter “Independent Affiliate”),customers, and visitors to the Site at different points on the Site.

Traffic Data. Like most website operators, Good Guides automatically gathers device and usage information of the sort that browsers automatically make available, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Site, and other technical information(collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you and is primarily needed to maintain the security and operation of the Site, and for our internal analytics and reporting purposes.
Cookies. Cookies are small pieces of information that a website stores on a user's hard drive, and that the user's browser provides to the website each time the user submits a query to the website. The purpose of a Cookie is to identify the user as a unique user of the Site. The Site uses Cookies to customize your experience on the Site to your interests, to ensure that you do not see the same informational messages repeatedly, and to store your username so you do not have to re-enter it each time you visit the Site. For information on our uses of Cookies, see the section concerning Information Use and Disclosure Practices/Traffic Data and Information Gathered Using Cookies, below.

Types of Cookies. We use the following types of Cookies for the following purposes:

Session ID Cookies. We use session ID cookies to make it easier for you to navigate the site. A session ID cookie expires when you close your browser.
Persistent Cookies. We set a persistent cookie to store your valid login, so you do not have to login more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the site. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Third Party Cookies. We may allow third parties to use Cookies on the Site, but we do not control the use or contents of third-party Cookies. Such third-party cookies may include:

Ad Services.
Data Providers.
Analytics.

Opting Out of Cookies. If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies before accessing the Site, with the understanding that certain of the services and certain features of the Site may not function properly without the aid of cookies. If you refuse cookies, you assume all responsibility for any resulting loss of functionality. To learn more about cookies and how to manage them, go to https://allaboutcookies.org/.

Personal Information. Through your use of or visits to the Site, you may be required or requested to provide personally identifiable information (hereafter “Personal Information”) to us. Personal Information is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. The Personal Information that we collect depends on the context of your interactions with the Site, the choices you make, and the products and features you use. The Personal Information we collect may include the following:

Names
Mailing Addresses
Email Addresses
Telephone Numbers
Account Passwords
Contact Preferences
Contact or Authentication Data
Geolocation Information
Billing Addresses
Credit/Debit Card Information
Billing Information
Bank Account Information
Information associated with other accounts belonging to a user
Sensitive Information as described below

All Personal Information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such Personal Information. You are under no obligation to provide Personal Information to us, with the caveat that your refusal to do so may prevent you from using certain of the features and services available on the Site or from purchasing some or all of our products or enrolling as an Independent Affiliate.

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Social Security Numbers and Tax Identification Numbers
Driver’s License, State Identification Card, or Passport Number
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account
A consumer’s precise geolocation

Credit/Debit Card and Payment Information. When customers submit payment information(including Credit/Debit card information) to us for the purchase of a product or service from us, we use the information only as necessary to complete the transaction. We do not retain payment information submitted to us by customers or Affiliates. Any payment information submitted to us is tokenized for security purposes and the original payment data is securely stored in the tokenization service’s secure vault. For recurring transactions such as subscriptions or stored customer profiles, we use the same token without collecting sensitive payment data again. This simplifies the payment process while maintaining security.

Information Obtained from Third Party Sources

We may supplement the Personal Information that a user provides to us with additional Personal Information gathered from public sources or from third parties (e.g., consumer reporting agencies) who may lawfully provide such information to us. We may receive information about you such as contact information and demographics information from other sources. In addition, we may combine information you give us with information from these sources. The types of information and sources of such information include without limitation the following categories:

Vendors. We may receive contact information and demographic information that you provide to or through our vendors, such as through our email and text message campaigns.
Your Good Guides Independent Affiliate (if applicable). Information such as account or demographic information that is submitted by your Good Guides Independent Affiliate on your behalf.
Payment Service Providers. Payment information such as updated credit card number and expiration dates from your bank or credit card company which we use to keep our records current and service you better.
Delivery Service Providers. Delivery details such as updated delivery, contact information, and address information from our carriers or other third parties which we use to keep our records current, process orders, deliver your next purchase, and service you better.
Social Media. Information that you publicly post on our and your social media pages (e.g., our Facebook ® , Instagram ® , and Twitter ® pages), such as your contact and demographic information, such as likes, interests, preferences, comments, suggestions, and opinions, general feedback, and content.
Other Third-Party Sources (Including Data Aggregators and Public Databases). Transactional data from third party purchases; contact information, demographics information, including profile data; information about products or services purchased from other companies.

Information that you make Public.

The Site may contain features (e.g., public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information or other material, including some of your Personal Information. Any information that you choose to disclose by means of such features becomes public information over which Good Guides is unable to exercise control. You should exercise caution when deciding to disclose your Personal Information by means of such features, and you agree to assume all responsibility for doing so.

Information Use and Disclosure Practices

Traffic Data and Information Gathered Using Cookies. Good Guides analyzes Traffic Data and information gathered using Cookies to help Good Guides better understand who is using the Site and how they are using it. By identifying patterns and trends in usage, Good Guides is able to better design the Site to improve your experience, and to serve you more relevant and interesting content. From time to time, Good Guides may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Site. Good Guides does not attempt to link information gathered using Cookies to Personal Information.
Personal Information. Personal Information is used and disclosed as described in this Privacy Policy. In general, we use your Personal Information to:

Process your orders;
Communicate with you regarding your orders, your account, the use of our products or services, or otherwise provide customer service;
Maintain your account and keep track of any purchases made by you;
Authenticate your account credentials and identify you to log in to the Site;
Personalize your experience on the Site;
Send you marketing communications about services and products offered by us and our Affiliated Companies, as permitted by law;
Improve the Site, your Personal Information may be analyzed to search for patterns which may help improve the overall Site experience;
Improve the customer service we provide, your Personal Information may be used for review and quality control purposes;
Authenticate your credit or debit card account information;
Create de-identified Personal Information to be used by us; and
Use for any other reason you consent to.

Except as specifically set forth in this Privacy Policy, Good Guides DOES NOT share Personal Information. Good Guides may share aggregated information from time to time with its partners, vendors or other third parties. When such aggregate information is shared by Good Guides, it is deidentified and no Personal Information is shared.

Disclosure Practices. Except under the following circumstances and otherwise as set forth in this Privacy Policy, Good Guides will keep your Personal Information private and will not sell it to or share it with third parties.

Disclosure in Connection with Services. Good Guides discloses Personal Information to those who help it provide Services, including those who perform technical, administrative and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
Affiliated Companies. We may disclose your Personal Information to our Affiliated Companies (e.g., parent company, sister company, subsidiary, etc.).
By Law or to Protect Rights. Good Guides discloses Personal Information when required todo so by law, or in response to a subpoena or court order, or when Good Guides believes in its sole discretion that disclosure is reasonably necessary to protect the property or rights of Good Guides, third parties or the public at large.
Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures. Good Guides will provide confidential and Personal Information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations. In order for Good Guides to conduct business in certain jurisdictions, Good Guides must disclose certain personally identifiable and confidential information to regulatory authorities in such jurisdictions. Such information may include, but is not limited to, income information and Personal Information.
Business Transfers; Bankruptcy. Good Guides reserves the right to transfer all Personal Information in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of Good Guides’ assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt-out of it. Personal Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by Good Guides’ successor organization.
Unpaid Accounts. If you fail to pay any balance owed to Good Guides, we may, as permitted by law, report your Personal Information, including without limitation your unpaid balance, to consumer credit reporting services, collection agencies and others.
Lead Assignment and Independent Affiliate Locator Features. Good Guides occasionally will assign prospective sales and prospective customer and Independent Affiliate leads to Independent Affiliates. In these cases, we will provide the prospective customer or Independent Affiliate with the appropriate Independent Affiliate’s name and contact information and/or provide an Independent Affiliate with the prospective customer’s or Independent Affiliate’s name and contact information. In addition, Good Guides has an Independent Affiliate Locator feature on its website. Pursuant to this feature, a prospective customer or new Independent Affiliate can locate a nearby Good Guides Independent Affiliate. In order to make the Independent Affiliate Locator feature and the lead assignments effective, the company will provide the prospective customer or new Independent Affiliate with the Independent Affiliate’s name and contact information, which may include his/her telephone number, address, and/or email address.
Group Reports. Good Guides provides certain information to Independent Affiliates regarding other Independent Affiliates and customers enrolled in an Independent Affiliate’s Group (sales team). To help Independent Affiliates manage their independent businesses, we provide our Independent Affiliates with some of the Personal Information of the other Independent Affiliates and customers whom they have personally sponsored/enrolled as well as other Independent Affiliates who are on their sales teams. If you enroll as an Independent Affiliate or register as a Good Guides customer, your name, address, telephone number, and email address, as well as data relating to your sales, purchases, and recruitment activity will be disclosed to the Independent Affiliate who invited or referred you and to other Independent Affiliates who are upline to you and your Independent Affiliate. No other Personal Information will be shared with Independent Affiliates. Such information is shared via the Independent Affiliate Back-Office. This information is made available to Independent Affiliates subject to a confidentiality and non-solicitation covenant in the agreement that each Independent Affiliate enters into with Good Guides. However, Good Guides does not warrant that other Independent Affiliates will adhere to the confidentiality and non-solicitation covenants, and Good Guides shall not be responsible for Independent Affiliates’ violation of these covenants. By enrolling as an Independent Affiliate or registering as a Good Guides customer, you consent to the disclosure of your Personal Information as described in this paragraph.
Surveys. It may become necessary to conduct surveys of our customers or Independent Affiliates. Should we deem it necessary to conduct a survey, we may outsource the survey to a third party. We will provide the third-party survey company with your Personal Information as is necessary for the third-party survey company to conduct the survey and to those third parties whom we engage to review and analyze the results of the survey. We will not provide your social security number, credit/debit card, banking, payment, or other sensitive information to the survey provider.

Retention of Personal Information

Unless there is something in this Privacy Policy to the contrary, we may retain your Personal Information for as long as your account is active and for a period of time thereafter to allow you to re-activate your account without loss of information. We may also retain your Personal Information as necessary to comply with legal requirements and obligations, defend our rights, resolve conflicts, improve the Site, address complaints, and enforce contracts.

Electronic Communications

Consistent with this Privacy Policy and as is permitted by applicable law, we may communicate with you via electronic messages, including email. We receive notice when you open an email or click a link within a marketing email.

Online Advertising

We may display advertising on the Site and partner with third parties to manage advertising on other websites for our products and services. We may also partner with third parties, including business partners, advertising networks, and other advertising service providers, who gather information about you on the Site and other websites to provide you with advertisements on the Site and elsewhere online based on your browsing history and tailored to your interests, preferences, and characteristics. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Policy.

Some third parties collect information about users of the Site to provide interest-based advertising on the Site and elsewhere, including across browsers and devices. These third parties may use the information they collect on the Site to make predictions about your interests in order to provide you with ads (from us and other companies) across the Internet. Some of these third parties may participate in industry-developed programs designed to provide consumers with choices about whether to receive targeted advertising. Due to differences between using apps and websites on mobile devices, you may need to take additional steps to disable targeted ad technologies in mobile apps. Many mobile devices allow you to opt out of targeted advertising for mobile apps using the settings within the mobile app or your mobile device. For more information, please check your mobile settings. You also may uninstall our apps using the standard uninstall process available on your mobile device or app marketplace.

To opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit the websites operated by the Network Advertising Initiative (http://www.networkadvertising.org/choices/)and the Digital Advertising Alliance (http://www.aboutads.info/choices/). You may also be able to optout of interest-based advertising through the settings within the mobile app or your mobile device, but your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable all cross-device linking for interest-based advertising. Please note that even if you use an industry-based opt-out for interest-based advertising, you will continue to receive generic advertisements and your experience on the Site may be degraded.

Miscellaneous

Dispute Resolution. This privacy policy is governed by the laws of the State of Florida. The offer extended by this Agreement, and any acceptance of its terms, shall occur in Palm Beach County, State of Florida. Any dispute arising from or relating to this privacy policy shall be brought in the state or federal courts residing in Palm Beach County. Each party to a dispute arising from or relating to this privacy policy shall bear his/her/its own attorney’s fees, costs, and expenses. If a visitor to the Site wishes to bring an action for the breach of this privacy policy, he/she shall do so on an individual basis. Visitors waive all rights to bring an action on a class or consolidated basis. If a visitor to the Site is also an Independent Affiliate and combines claim sunder this privacy policy with claims that are subject to the Good Guides Affiliate Terms & Conditions or the Good Guides Upgraded Affiliate Terms & Conditions, the dispute resolution provisions of the Affiliate Terms & Conditions or the Upgraded Affiliate Terms & Conditions shall govern.
Links. The Site may contain links to other websites. Please be aware that Good Guides is not responsible for the privacy practices of such other websites. We encourage users to be aware when they leave the Site and to read the privacy statements of each and every website that collects Personal Information. This privacy statement applies solely to information collected by the Site.
Text Message Service. If you sign up for our text messaging service or programs, you agree to the messaging terms and privacy policy at enrollment.
Security. Good Guides has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction, or disclosure of your Personal Information.
Do-Not-Track Requests. “Do-Not-Track” is a web browser setting that sends a signal instructing a website not to track a user. The Site does not have a mechanism to respond to “Do-Not-Track” requests.
Lost or Stolen Information. You must promptly notify us if your credit, banking, other financial information, username, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, bank account information, other financial institution information, username, or password from your account.
Promotional Activities. From time to time, Good Guides may conduct contests, giveaways, and other promotions (collectively, “Promotional Activities”). Any information submitted via the Site in connection with Promotional Activities will be treated in accordance with this Privacy Policy. From time to time, Good Guides may also ask you to participate in surveys designed to help Good Guides improve the Site, its products, services, or the Good Guides affiliate marketing program. Any Personal Information provided to Good Guides via the Site in connection with any survey will be used only in relation to that survey and will be disclosed to third parties not bound by this Privacy Policy only in aggregated form.
Changes to this Privacy Policy. Good Guides reserves the right to amend or change this Privacy Policy at any time at its sole discretion. It is your responsibility to periodically access this Privacy Policy by clicking on the Privacy Policy link at our home page. You can determine the date this Privacy Policy was last updated by referring to the effective date found at the end of the policy. When material changes or amendments are made to the Privacy Policy, we will announce the same at our home page for a period of 30 days following implementation of the amended Privacy Policy.
Making Changes to Your Personal Information. Independent Affiliates may update their Personal Information as necessary by logging into their Good Guides online Back-Offices or accounts, which allows them to access and edit their registration account information. Customers may contact us at support@goodguidesusa.com to update their profiles.
Online Privacy Policy Only. Except as may otherwise be provided herein, this Privacy Policy applies only to information collected through the Site. It does not apply to information collected offline.
Questions. If you have any questions regarding this Privacy Policy, your questions should be directed to support@goodguidesusa.com.

Supplemental Privacy Notice for California Residents. The following applies solely to California residents.

Effective: January 1, 2024.
Last Revised: January 1, 2024.

Shine the Light.

Residents of the State of California (under California Civil Code Section 1798.83) have the right to request and obtain from us once per calendar year information, if any, regarding their Personal Information as defined in California Civil Code Section 1798.83 that we have shared with third parties during the preceding year for such third parties’ direct marketing purposes. The information will include(1) a list of the categories of Personal Information described in California Civil Code section1798.83(e)(6) that were disclosed in during the preceding calendar year, if any, and (2) the names and addresses of all third parties with whom we shared any such Personal Information about you during the preceding calendar year (if the nature of such a third party’s business cannot reasonably be determined from the third party’s name, a description of the nature of the third party’s business or examples of products and services that the third party marketed). To make such a request, please email us at support@goodguidesusa.com. You must include the name of this Site and “California Resident” as the subject line, and your full name, email address, and postal address in your message. Please note that any request under this paragraph will be limited to our use and disclosure of your Personal Information.

We further offer California residents the ability to tell us not to share their Personal Information with third parties for their direct marketing purposes. To make such a request, please email us at support@goodguidesusa.com and include “Do Not Share” in the subject line and your full name, email address, postal address, and, if applicable, your Independent Affiliate or Customer ID Number in the email message.

Supplemental Privacy Notice for Nevada Residents. The following applies solely to Nevada Residents.

Residents of Nevada have certain rights with respect to your Personal Information.

You have the right to know that we do not sell any of your Personal Information to any third party or parties.
You have the right to request that we not sell any of your Personal Information. Although we do not sell your Personal Information to any third parties, you have the right to submit a request to us directing us not to sell any of your Personal Information that we have collected from you or will collect from you in the future to any third party or parties. You may make such a request by sending an email to us at support@goodguidesusa.com. Please include the following information in your request: Your name, your email address, and, if applicable, your Independent Affiliate ID Number or Customer ID Number. Upon our receipt and verification of your identity, we will not sell your Personal Information. Within 60 days of our receipt of your request, we will respond to you.
We collect the following types of Personal Information (“Covered Information”) from visitors who purchase products from us or enroll as Independent Affiliates through our Site:

First name, middle name or middle initial, and last name;
Home or other physical mailing address;
Credit card or other payment information;
Email address;
Telephone number; and
Social Security Number (Independent Affiliates Only).

We share Covered Information only as specified in our Privacy Policy.
If you wish to review, update or otherwise make changes or request that changes be made to the Covered Information you have provided to us, you may do so as specified in “Making Changes to Your Personal Information” above.
If we ever change the types of Covered Information that we collect from you, with whom we share it, or the process by which you may review and request or make changes to your Covered Information that is collected and maintained by us, we will notify you as described in the “Changes to this Privacy Policy” above.
No third party or third parties may collect Covered Information about your online activities overtime when you use any of our websites.